Privacy Policy

Last updated: January 1, 2026

Actacerta ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

Actacerta provides document retrieval and administrative assistance services related to official records issued in Bosnia and Herzegovina.

1. Who We Are

Actacerta

Operated by Nistic

United States of America

Email: privacy@actacerta.com

Website: https://actacerta.com

2. What Data We Collect

We may collect identity and contact information, document-related information necessary to retrieve official records, payment-related metadata (not full card details), and limited technical data such as IP address and browser type.

3. Legal Basis for Processing

We process personal data based on contractual necessity, legal obligations, legitimate interests, and consent where applicable, in accordance with GDPR.

4. Data Sharing & Retention

We share data only with official registry offices, payment providers, couriers, and essential IT providers. Data is retained only as long as necessary and then securely deleted or anonymized.

5. Your Rights

You have the right to access, correct, delete, restrict, or object to processing of your data, as well as the right to lodge a complaint with a data protection authority.